As a business, DialMyApp saves you significant money and improve your customer service by reducing the load of your call-center.
DialMyApp saves you the cost of developing costly Mobile Apps, distributing it to customers, and investing in market education-convincing clients to your App it.
DialMyApp, the best Visual IVR, increases your customer’s digital engagement by presenting your online and digital services on your customers’ smartphone when they dial your business phone number.
- Sign on DialMyApp
- Define most common used User’s selected functions/options (apply 80% – 20% rule)
- Setup, design, develop the company menu/profile (an HTML code resides on a Cloud Server)
- Promotes Consumer to install DialMyApp library in Consumer smartphone (both IOS and Android)
- Increase customer engagement
- Reduce cost – significant cost reduction of the call center(s): Over quarter of the calls diverted to the online business services.
- Incremental revenue – actionable up-sell opportunities: Large percentage of the callers click the promotion banner to check the various the business offering.
- Improve perception: innovative to business customers and consumers.
- Strengthening relationships: strengthen the connection with customers.
- Global reach: penetrate foreign markets with multilingual service.
- Big Data: additional consumer’s behavior data.
- Improve Service: Support 24×7.
- Location and TOD sensitive: dynamic user interaction.
- Multilingual: serving in consumer’s own language.
- Unique competitive advantage.
- Push notifications for identification/ authentication.
- TOD and location sensitive
- User Authentication.
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